Privacy Policy
Effective date: May 25, 2026
This Privacy Policy explains how VoiceCheck AI collects, uses, stores, and protects information when you use our website, web application, and related services.
By using VoiceCheck AI, you agree to the collection and use of information as described in this Privacy Policy.
1. Information We Collect
We collect information needed to provide and improve VoiceCheck AI.
This may include:
Account Information
- email address
- display name
- account ID
- authentication information
- subscription or plan status
Uploaded Content
When you use VoiceCheck AI, you may upload:
- audio files
- scripts
- project names
- generated transcripts
- QA results
- review states such as reviewed, real error, or removed
Usage Information
We may collect information about:
- audio duration processed
- number of projects created
- usage limits and remaining usage
- subscription plan
- errors caught or confirmed by you
- app interactions needed to operate the service
Payment Information
Payments are processed by our payment provider. We do not store full credit card numbers on our servers.
We may store payment-related information such as:
- customer ID
- subscription ID
- plan
- billing status
- renewal or cancellation status
Technical Information
We may collect technical information such as:
- browser type
- device type
- approximate network information
- log data
- error data
- timestamps
- security and abuse-prevention signals
To prevent free-trial abuse, we may store a hashed network signal and a randomly generated browser/device identifier. We do not store raw IP addresses for this purpose.
2. How We Use Information
We use information to:
- create and manage user accounts
- provide audio/script analysis
- generate transcripts and QA reports
- display project history and review results
- enforce free and paid usage limits
- process subscriptions and billing
- prevent fraud, abuse, and misuse
- troubleshoot bugs and service issues
- improve product reliability and user experience
- communicate important service updates
3. Uploaded Audio and Scripts
VoiceCheck AI processes uploaded audio and scripts to provide the service.
Your files may be sent to third-party providers for transcription, storage, hosting, or related processing.
We do not claim ownership of your uploaded content.
We do not intentionally use your uploaded audio or scripts to train public AI models. However, third-party service providers may process data according to their own terms and data-processing practices.
4. Third-Party Service Providers
We use third-party services to operate VoiceCheck AI. These may include providers for:
- authentication
- hosting
- database and storage
- transcription
- payments
- email delivery
- analytics or error monitoring, if added
These providers may access information only as needed to perform services for VoiceCheck AI.
Examples of providers may include Supabase, Stripe, AssemblyAI, hosting infrastructure, and related service providers.
5. How We Share Information
We do not sell your personal information.
We may share information:
- with service providers needed to operate VoiceCheck AI
- to process payments and manage subscriptions
- to comply with legal obligations
- to protect our rights, users, and platform
- in connection with a business transfer, such as a merger, acquisition, or sale of assets
6. Data Retention
We keep information for as long as needed to provide the service, comply with legal obligations, resolve disputes, enforce agreements, and maintain security.
Project data, uploaded files, transcripts, and QA results may remain in your account until deleted or until we remove them under our retention practices.
If you want your account or data deleted, contact us at the email listed below.
7. Security
We use reasonable technical and organizational measures to protect information.
However, no online service is completely secure. We cannot guarantee absolute security of your information.
You are responsible for keeping your account login information safe.
8. Cookies and Local Storage
VoiceCheck AI may use cookies, localStorage, or similar technologies to:
- keep you signed in
- remember theme preferences
- support app functionality
- prevent free-trial abuse
- improve user experience
You can control cookies and localStorage through your browser settings, but disabling them may affect app functionality.
9. Email Communications
We may send you transactional emails, such as account verification, password reset, billing, or service-related messages.
If we later send marketing emails, we will provide a way to unsubscribe where required.
10. Your Choices and Rights
Depending on your location, you may have rights to:
- access personal information we hold about you
- correct inaccurate information
- request deletion of your information
- object to or restrict certain processing
- request a copy of your data
To make a request, contact us at the email below.
We may need to verify your identity before fulfilling requests.
11. International Processing
VoiceCheck AI and its service providers may process information in countries other than where you live.
By using the service, you understand that your information may be processed and stored in other jurisdictions.
12. Children
VoiceCheck AI is not intended for children under 13. We do not knowingly collect personal information from children under 13.
If you believe a child has provided us personal information, contact us and we will take appropriate steps to remove it.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
If we make material changes, we will update the effective date and may provide additional notice.
Your continued use of VoiceCheck AI after changes become effective means you accept the updated Privacy Policy.
14. Contact
If you have questions about this Privacy Policy or want to make a privacy request, contact us at: